Surgery Normal Opening Times

Monday 08:30 to 18:30
Tuesday 08:30 to 18:30
Wednesday 08:30 to 18:30
Thursday 08:30 to 18:30
Friday 08:30 to 18:30
Saturday 08:30 to 12:30

Improved Access  We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Speak to a member of the practice team to find out more. We are open every Saturday morning (except for Bank Holiday weekends) for routine pre-booked appointments only. For any emergencies please contact the out of hours service via 111. 

Telephone lines are open from 08:00 to 18:30 Monday to Friday.

We are closed on bank holidays.

Notification of 5pm daily closure of list for same-day appointment requests

Please note that patients who call to request same-day appointments after 5pm will be asked by the practice to contact the Out of Hours Service via 111. This will allow the practice to appropriately manage the demand for same-day appointment access within our core opening hours, which are detailed above.

When the surgery is closed if it is a medical emergency you can be diverted to the out of hours service.

5 things to know when we are closed:

  1. You can call 111 for medical advice. This service is manned all year round. Or visit
  2. Our Surgery telephone number: 01454 616767. If you cannot wait until the surgery re-opens you can be put through to the emergency out-of-hours number by selecting the appropriate option.
  3. A&E is not the only option for less-serious medical problems, remember there is a Minor Injury Unit at Southmead Hospital and Yate. Both these Minor Injury Units should have shorter waiting times. NHS Walk-in Centres also offer fast and convenient access to health advice, information and first aid and you can walk in without an appointment, seven days a week.
  4. Make sure you have enough medication so that you do not run out as it takes up to 3 working days to obtain a repeat prescription. To request a repeat prescription please click here. Some medications does not require a prescription from us and can be brought over the counter at local pharmacies. These include: treatment for Conjunctivitis, treatment for urine infections, emergency contraception, thrush, hay fever, treatment for eczema and some pain relief i.e. Paracetamol, Ibuprofen and Co-codamol.
  5. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped