Patient Access is a website and mobile app which gives you access to a range of GP services online, as well as access to your health records.

Using Patient Access will allow you to:

– Book select appointments from the website or app
– Order your repeat prescriptions directly from the website or app
– Access your medical records

Aged under 16? You can continue to request repeat medication via the online form.

Please note that repeat prescriptions cannot be processed over the phone or by email.

Features & Information

Order prescriptions

Request repeat medication at your convenience, with automated delivery of your prescription to your preferred pharmacy.

Book Routine appointments

Book appointments on a future date and time that suits you with a Nurse. You can also view and cancel the appointments you have booked.

View your medical record

Keep track of your medical record, including problems, test results, immunisations and allergies.

More Features & Information

How to register for Patient Access

 

To register you will need to apply in person with 2 separate forms of identification (1 photo ID and 1 separate proof of address) and complete the ‘Patient Access Registration form‘.

Examples of acceptable ID include a driving licence, passport, a recent utility bill (e.g. gas, electric, satellite, TV, phone bill) issued within the last 3 months, a bank statement, council tax bill for the current council tax year, mortgage statement.

Please note Patient Access is not available for children aged under 16 years old.

Details Coded Record Access

 

You can also request access to your Detailed Coded Record which allows further access to your medical record online. This requires another form to be completed for this level of access. These requests for further access will be considered on a case by case basis by your GP. If access is agreed, this can then take up to 30 days to be added to your Patient Access account. There is an information leaflet available at reception regarding accessing records online.The Detailed Coded Record Access forms are available at reception.

This further access includes:

  • Test results
  • DocumentsMedical
  • Problems/diagnoses

Help using Patient Access

 

If you require help, please check the Patient Access Support section by clicking here.
If you are still experiencing issues with registering your details or accessing Patient Access following registration, please contact the practice by clicking here.

 

If you wish to use Patient Access on your smartphone, you can download the free Patient Access app for Android or iOS