Appointments

Book your appointment with us today online, over the phone or contacting our practice direct.

Book an Appointment

Book your doctors appointment online

The fastest and easiest way to book a doctors appointment is via our online askmyGP service where you can book ask for an email response, a phone call back, a video consultation or a face to face appointment.

Please where possible request your preferred GP.


Book your nurse appointment online

We release the majority of our Nurse and Routine Clinic appointments for pre-booking up to four weeks in advance as we realise that often patients want to pre-book an appointment. The number of appointments available for pre-booking varies from week to week depending on the number of clinicians available. Please note that we cannot guarantee that a pre-bookable appointment will be available with a specific nurse of your choice.

Please note that between 8.00-10.00am the 8 telephone lines into the practice are extremely busy but with the  the use of our online tool “Patient Access” there is no need to ring as soon as the lines are open.

Book your appointment by phone

If you do not have access to the internet or prefer to speak to someone, call the practice when we are open. The receptionist will take your number and some brief details about your problem/query.

Book your appointment in person

Visit the practice during our opening times if you would prefer to book an appointment in person with a member of our reception team.

Appointment information

Types of appointments

At Concord Medical Centre, we offer a mixture of appointments to help you get the care you need, when you need it: 

Same-day – if your medical problem is urgent or you would like to see a GP or nurse today.

Pre-bookable / routine – if you wish to book a nurse or routine clinic appointment for within the next four weeks. 

Evening & weekend – if you can’t make daytime appointments, we hold Saturday clinics for routine appointments (except for bank holiday weekends) or you may be offered an early morning, evening or weekend slot with one of our neighbouring practices. Please speak to reception for more details.

As a Concord patient, you have access to a highly-experienced practice team made up of GPs, nurses, musculoskeletal specialists and other healthcare professionals. To ensure we can provide the right balance of same-day and routine care when you need it, we work closely as a team to use our skills and experience where they’re needed the most by our patients.

  • Our GPs mostly care for patients with complex, long-term conditions as well as same-day appointments/calls.
  • Our nurses deliver most of our pre-bookable and routine clinic appointments as well as provide same-day appointments/care.

You can read more about how we work here.

For this reason, we do not offer pre-bookable GP appointments but if you would like to see a GP specifically, simply use our askmyGP to request a same-day call-back to discuss your issue. If it is a problem that cannot be dealt with over the phone, the GP will arrange for you to come into the practice later that day or another time.

For safety and quality, we try to carry out all our consultations at the practice. If you, or someone you are caring for, feel you might be too ill to come to the surgery, please visit our Home Visits page for more information.

At your appointment

Chaperones

As doctors and nurses, we know that visiting a healthcare professional can sometimes be daunting. Whenever an intimate examination is carried out, it is our policy to provide a chaperone in the Doctor’s room.

If you feel you will need a chaperone then please feel free to let us know when you book your appointment. The chaperone will usually be one of our practice nurses, but if one is not available, it will be an experienced member of our reception staff.

Training practice

Please be aware that as we are a Teaching Practice, there will be occasions when a medical student, or a new GP trainee, may be present during consultations. We normally advise you of this before your appointment.